Terms & Conditions

1. Acceptance of Terms

By accessing and using StonesBilling ("the Service"), you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you may not use our Service.

2. Service Description

StonesBilling provides a comprehensive business management platform including:

• Customer relationship management
• Invoice and billing management
• Expense tracking and financial reporting
• Order and service management
• AI-powered analytics and insights

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time.

3. User Accounts

Account Registration

• You must provide accurate and complete information
• You are responsible for maintaining account security
• One person or legal entity per account
• You must be at least 18 years old to create an account

Account Security

• Keep your password confidential
• Notify us immediately of unauthorized access
• You are responsible for all activities under your account

4. Subscription and Payment

Subscription Plans

We offer various subscription tiers with different features and pricing. All fees are stated in USD unless otherwise specified.

Billing

• Subscriptions are billed in advance on a monthly or annual basis
• Automatic renewal unless cancelled before renewal date
• No refunds for partial months of service
• Price changes with 30 days notice

Free Trial

Free trials are available for new users. Credit card required. Cancel anytime during trial to avoid charges.

5. Acceptable Use Policy

You agree NOT to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Transmit malicious code or viruses
• Attempt to gain unauthorized access to systems
• Use the Service for spam or phishing
• Impersonate others or provide false information
• Reverse engineer or copy the Service
• Resell or redistribute the Service without permission

6. Data Ownership and Usage

Your Data

You retain all rights to the data you input into the Service. We claim no ownership over your business data.

Our Rights

• We may use aggregated, anonymized data for analytics
• We reserve the right to review data for compliance purposes
• We may backup your data for disaster recovery

Data Export

You can export your data at any time in standard formats (CSV, JSON, PDF).

7. Intellectual Property

The Service, including all content, features, and functionality, is owned by StonesBilling and protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to use the Service for your business purposes.

8. Service Limitations and Disclaimers

Service Availability

• We aim for 99.9% uptime but cannot guarantee uninterrupted service
• Scheduled maintenance will be announced in advance
• We are not liable for downtime or data loss

Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• We are not liable for indirect, incidental, or consequential damages
• Our total liability is limited to the amount you paid in the last 12 months
• We are not responsible for third-party services or integrations
• You are responsible for backing up your data

10. Indemnification

You agree to indemnify and hold harmless StonesBilling from any claims, damages, or expenses arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Your data or content

11. Termination

By You

You may cancel your subscription at any time through your account settings.

By Us

We may suspend or terminate your account if you:

• Violate these Terms
• Fail to pay fees
• Engage in fraudulent activity
• Pose a security risk

Effect of Termination

• Access to the Service will be revoked
• Data will be retained for 30 days for recovery
• After 30 days, data may be permanently deleted

12. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to the website. Continued use of the Service constitutes acceptance of modified Terms.

For material changes, we will provide at least 30 days notice via email.

13. Governing Law

These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of San Francisco County, California.

14. Dispute Resolution

Informal Resolution

Before filing a claim, you agree to contact us to attempt informal resolution.

Arbitration

Any disputes will be resolved through binding arbitration in accordance with the American Arbitration Association rules.

Class Action Waiver

You agree to resolve disputes individually and waive the right to participate in class actions.

15. General Provisions

• Entire Agreement: These Terms constitute the entire agreement between you and StonesBilling
• Severability: If any provision is found invalid, remaining provisions remain in effect
• No Waiver: Failure to enforce any right does not waive that right
• Assignment: You may not assign these Terms; we may assign to affiliates or successors

Contact Us

If you have questions about this Privacy Policy, please contact us: